OUR COMMITMENT
Equal Employment Opportunity, Harassment and Discrimination
At VIYA, we treat each individual with respect. Everyone at VIYA is entitled to fair and respectful treatment by his or her supervisors, subordinates and peers.
VIYA is committed to providing an inclusive working environment for its directors, officers, and employees, free of bias. All directors, officers, and employees should feel safe, valued, treated fairly and empowered. VIYA does not tolerate discrimination or harassment of its directors, officers, and employees or suppliers’ workers based on race, religion, national origin, political affiliation, gender, sexual orientation, disability, age or any other relevant category.
Discrimination is treating a person less favorably with respect to his or her employment because of protected characteristic such as race, ethnicity, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity or expression, disability, veteran status or other characteristic protected by either applicable legal requirements or specific corporate policy.
Harassment can be physical, verbal or written and can include unwelcome physical contact, sexual advances or requests for sexual favors, disparaging or derogatory jokes, comments, gestures, graphic statements, drawings, pictures, or engaging in offensive behavior.
All directors, officers, and employees shall act in accordance with the letter and spirit of these principles.
Human Rights Compliance
VIYA will act in accordance with nationally and internationally recognized human rights, including fair working conditions and national and international labor and social standards. The respect of human rights is one of VIYA’s core values.
VIYA is highly committed to respect the human rights of its directors, officers, and employees, supply chain partners along our global value chain, the local communities in which it is operating and sourcing regions, distributors, customers, consumers, other business partners and external stakeholders.
VIYA’s commitment to human rights encompasses all internationally recognized human rights, including those covered in the Universal Declaration of Human Rights and the core labor standards of the ILO (International Labor Organization), the United Nations Guiding Principles on Business and Human Rights (UNGP) and the OECD Guidelines for Multinational Enterprises. If national law in our areas of operation extends or conflicts with internationally recognized human rights, we comply with national legislation and also strive to adhere to the principles of internationally recognized human rights to the greatest extent possible.
When conducting business, VIYA will strive to prevent any adverse human rights impacts in connection with its business. As a part of its global value and supply chains, VIYA expects that its business partners (customers, supplier, and other third parties) also respect human rights as well as international labor and social standards.
VIYA does not tolerate, engage in or support child and forced labor, including prison labor, slavery and any other form of labor that poses a threat to both adults and children. VIYA is committed to prevent, mitigate and address the risks of child and forced labor in its global value chains.
Occupational Safety and Health Protection
Our Occupational Safety and Health Policy help us preserve the best possible work conditions for our employees. Every employee has a right to feel safe at work. Our company is committed to follow legal standards and create a hazard-free workplace.
Our Occupational Safety and Health Policy helps us preserve the best possible work conditions for our employees
The aim of VIYA as well as its suppliers/business partners must be to ensure and continuously improve the safety and health protection of employees at work through prevention, elimination of hazards and other occupational health and safety measures in accordance with the statutory requirements for safety and health at work. So this Policy applies to all prospective and current employees of the company as well as our suppliers, contractors and partners.
Our Occupational Safety and Health Policy has been established on the basis of 2 phases: Preventive Action and Emergency Management. Preventative action is any action we take to avoid injuries or illness related to workplace conditions. We’ll conduct periodical risk assessments and job hazard analysis to discover what is likely to harm employees. We’ll establish preventative measures accordingly.
Emergency management refers to our plan to deal with sudden catastrophes like fire, flood, earthquake or explosion. These depend on human error or natural forces. We will periodically schedule various drills to keep our personnel vigilant against hazards. We will monitor the performance of health and safety procedures and revise them to provide a higher level of protection. In addition to that our company will also keep abreast of changes and try to promote health & safety actively.
Employees should follow health and safety instructions and will be held accountable when they don’t. We’ll take disciplinary action that may extend to termination when employees consistently disregard health and safety rules. It’s everyone’s responsibility to contribute to a healthy and safe workplace.
Environmental and Climate Protection
Our company acknowledges a responsibility to the environment, and we express our commitment towards implementing practices which will promote environmental sustainability. The following policy governs the management of the environmental aspects of our company, with specific focus on the conservation of resources and the reduction of waste.
In order to protect the environment, we expect our employees as well as our suppliers and our business partners to commit to use natural resources sparingly. Products, processes and procedures should be assessed for risks to the environment and continuously improved, in order to avoid negative environmental effects.
For not only our company and employees but also for suppliers and our business partners it should be the aim to comply with the environmental requirements based on the international environmental management standards as well as legal and regulatory requirements and to improve them continuously and efficiently– to guarantee a resource and environment- friendly production.
This policy relates to how all operations in our company will be continually reviewed and improved, so that we will truly be able to integrate environmental and social considerations into our everyday practices.
The company will consistently strive to raise awareness in the community, encourage participation and train employees in environmental matters.
Our Principles are to;
- Comply with any laws governing the environment, and actively look for ways to improve on these guidelines.
- Work towards the conservation of energy, water and resources in all our operations.
- Strive to better understand both the direct and indirect impact that our practices may have on the environment
- Promote environmental awareness throughout all operations of the company.
- Provide training/newsletters/posters to staff on implementing our sustainable policies.
- Dispose of waste thoughtfully, and develop an attitude of "reducing, recycling and reusing."
- Lessen our environmental impact by purchasing environmentally-friendly products and services.
- Work with our entire supply chain in order to gain mutual benefits of incorporating environmentally sustainable goals into everyday business.
- Regularly review our business practices, and determine whether each practice is suitable in an environmental context.
- Independently audit our practices, and determine whether our goals have been reached.
To protect the environment, we expect our business partners to commit to use natural resources sparingly.
Products, processes and procedures are assessed for risks to the environment and continuously improved, in order to avoid negative environmental effects.
Corporate Social Responsibility
Our Corporate Social Responsibility (CSR) company policy refers to our responsibility toward our environment. Our company’s existence is not lonely. It’s part of a bigger system of people, values, other organizations and nature. The social responsibility of a business is to give back to the world just as it gives to us
Our Corporate Social Responsibility (CSR) company policy outlines our efforts to give back to the world as it gives to us.
This policy applies to our company and its subsidiaries. We also expect our suppliers and business partners to comply. We want to be a responsible business that meets the highest standards of ethics and professionalism.
Our company’s social responsibility falls under two categories: compliance and proactiveness. Compliance refers to our company’s commitment to legality and willingness to observe community values. Proactiveness is every initiative to promote human rights, help communities and protect our natural environment.
Legality
Our company will:
- Respect the law
- Honor its internal policies
- Ensure that all its business operations are legitimate
- Keep every partnership and collaboration open and transparent
Business ethics
We’ll always conduct business with integrity and respect to human rights. We’ll promote
- Safety and fair dealing
- Respect toward the consumer
- Anti-bribery and anti-corruption practices
Protecting the environment
Our company recognizes the need to protect the natural environment. Keeping our environment clean and unpolluted is a benefit to all. We’ll always follow best practices when disposing garbage and using chemical substances. Stewardship will also play an important role.
Protecting people
We’ll ensure that we:
- Don’t risk the health and safety of our employees and community.
- Avoid harming the lives of local and indigenous people.
- Support diversity and inclusion
Human rights
Our company is dedicated to protecting human rights. We are a committed equal opportunity employer and will abide by all fair labor practices. We’ll ensure that our activities do not directly or indirectly violate human rights in any country (e.g. forced labor).
Donations and aid
Our company may preserve a budget to make monetary donations. These donations will aim to advance the arts, education and community events and alleviate those in need
Volunteering
Our company will encourage its employees to volunteer. They can volunteer through programs organized internally or externally. Our company may sponsor volunteering events from other organizations
Preserving the environment
Apart from legal obligations, our company will proactively protect the environment. Examples of relevant activities include Recycling, Conserving energy, Organizing reforestation excursions and Using environmentally-friendly technologies
Supporting the community
Our company may initiate and support community investment and educational programs. For example, It can provide support to nonprofit organizations or movements to promote cultural and economic development of global and local communities.
Learning
We will actively invest in R&D. We will be open to suggestions and listen carefully to ideas. Our company will try to continuously improve the way it operates.
Transparency in the Business Relationship
VIYA is a fair and responsible market player and abides by its contractual obligations. It is expected that the suppliers and business partners ensure that their employees, subcontractors or representatives act in the same way. In this context, we have determined our Transparency Policy in Business Relations in line with the following main principles.
Own up to mistakes
Pride and secrecy are two of the biggest company vices holding it back from transparency. Admitting mistakes, applicable to even our personal life, is the trustworthy and responsible thing to do.
Keep information updated and avoid inconsistencies
It is always necessary to keep the information up to date in the work in order to solve possible problems and to take appropriate measures as soon as possible.
Try the “because” justification
We believe that for customers, the reason why isn’t important, but our honesty is.
Communicate
The solution of all problems, conflicts, whether internal or external, and the way to progress is through communication.
Encourage feedback from customers and employees
Feedback, whether positive or negative, is fuel for growth
Keep a healthy level of internal privacy
Publicly communicate company efforts instead of individual team efforts. Publicly discuss issues or critical questions raised by the team Encourage feedback on existing processes and adopt changes that maximize results. Allow for experimentation and failures - and communicate when a failure affects customers.
Fair Market Behavior
VIYA is dedicated to practicing fair market behaviour; its activities on the market must be conducted in accordance with the norms of fair competition and the spirit and letter of applicable competition law.
Fully complying with competition law is not only a legal obligation but is related to attitudes and cultures that can positively impact a company’s business. The aim of our Compliance Program is to raise the awareness of our employees and to eliminate legal risks, thus supporting the effective implementation of business strategies in a legal way.
VIYA fully respects and complies with the respective competition laws of all those countries where VIYA companies are active.
We adhere to the principle not to enter into any anti-competitive agreements with competitors, our business partners, suppliers or customers and do not abuse any possibly prevailing market position.
We ensure compliance with the respective laws which apply to the import and export of goods, services and information
In addition, we ensure that we and our business partners do not violate the legal provisions against money laundering.
We ensure that our business activities are truthfully in accordance with applicable laws. We expect the same from our suplliers and business partners.
Corporate Anti Bribery Policy
VIYA is committed to conducting business in an ethical and honest manner, and is committed to implementing and enforcing systems that ensure bribery is prevented. VIYA has zero-tolerance for bribery and corrupt activities. We are committed to acting professionally, fairly, and with integrity in all business dealings and relationships, wherever in the country we operate.
VIYA will constantly uphold all laws relating to anti-bribery and corruption in all the jurisdictions in which we operate. We are bound by the laws of the Germany, in regards to our conduct both at home and abroad.
This anti-bribery policy applies to all employees (whether temporary, fixed-term, or permanent), contractors, suppliers, partners or any other person or persons associated with us (including third parties), or any of our subsidiaries or their employees, no matter where they are located (within or outside of Germany).
In the context of this policy, third-party refers to any individual or organisation our company meets and works with. It refers to actual and potential clients, customers, suppliers, distributors, business contacts, agents, advisers, and government and public bodies – this includes their advisors, representatives and officials, politicians, and public parties.
Bribery refers to the act of offering, giving, promising, asking, agreeing, receiving, accepting, or soliciting something of value or of an advantage so to induce or influence an action or decision. A bribe refers to any inducement, reward, or object/item of value offered to another individual in order to gain commercial, contractual, regulatory, or personal advantage. Bribery is not limited to the act of offering a bribe. If an individual is on the receiving end of a bribe and they accept it, they are also breaking the law.
Bribery is illegal. Employees must not engage in any form of bribery, whether it be directly, passively (as described above), or through a third party (such as an agent or distributor). They must not bribe a foreign public official anywhere in the world. They must not accept bribes in any degree and if they are uncertain about whether something is a bribe or a gift or act of hospitality, they must seek further advice from the company’s compliance manager.
Data Protection
Our Company Data Protection Policy refers to our commitment to treat information of employees, customers, stakeholders and other interested parties with the utmost care and confidentiality.
With this policy, we ensure that we gather, store and handle data fairly, transparently and with respect towards individual rights
This policy refers to all parties (employees, job candidates, customers, suppliers etc.) who provide any amount of information to us. Employees of our company and its subsidiaries must follow this policy. Contractors, consultants, partners and any other external entity are also covered. Generally, our policy refers to anyone we collaborate with or acts on our behalf and may need occasional access to data.
As part of our operations, we need to obtain and process information. This information includes any offline or online data that makes a person identifiable such as names, addresses, usernames and passwords, digital footprints, photographs, social security numbers, financial data etc.
Our company collects this information in a transparent way and only with the full cooperation and knowledge of interested parties. Once this information is available to us, the following rules apply
Our data will be:
- Accurate and kept up-to-date
- Collected fairly and for lawful purposes only
- Processed by the company within its legal and moral boundaries
- Protected against any unauthorized or illegal access by internal or external parties
Our data will not be:
- Communicated informally
- Stored for more than a specified amount of time
- Transferred to organizations, states or countries that do not have adequate data protection policies
- Distributed to any party other than the ones agreed upon by the data’s owner (exempting legitimate requests from law enforcement authorities)
- In addition to ways of handling the data the company has direct obligations towards people to whom the data belongs. Specifically we must:
- Let people know which of their data is collected
- Inform people about how we’ll process their data
- Inform people about who has access to their information
- Have provisions in cases of lost, corrupted or compromised data
- Allow people to request that we modify, erase, reduce or correct data contained in our databases
- To exercise data protection we’re committed to:
- Restrict and monitor access to sensitive data
- Develop transparent data collection procedures
- Train employees in online privacy and security measures
- Build secure networks to protect online data from cyberattacks
- Establish clear procedures for reporting privacy breaches or data misuse
- Include contract clauses or communicate statements on how we handle data
- Establish data protection practices (document shredding, secure locks, data encryption, frequent backups, access authorization etc.)
- Our data protection provisions will appear on our website.
All principles described in this policy must be strictly followed. A breach of data protection guidelines will invoke disciplinary and possibly legal action.
Quality Policy
- To be a company that combines team spirit with planned work, values knowledge, adopts the principle of working based on trust, and provides services to its customers with a high quality understanding,
- To constantly renew ourselves from training to technical service in order to ensure that the customer benefits from the product and service in the most efficient way and to be competent in their demands,
- To follow and apply the developing technology up-to-date,
- To never forget that our customers are the essence of our business and to accept customer satisfaction as the basic principle,
- To comply with the legal obligations concerning our company, the legislation in force and the conditions of the organizations we are a member of,
- To meet the training needs of the working personnel by continuously improving the Quality Management System and to provide quality service in all our activities.
- To be a company that combines team spirit with planned work, values knowledge, adopts the principle of working based on trust, and provides services to its customers with a high quality understanding,
- To constantly renew ourselves from training to technical service in order to ensure that the customer benefits from the product and service in the most efficient way and to be competent in their demands,
- To follow and apply the developing technology up-to-date,
- To never forget that our customers are the essence of our business and to accept customer satisfaction as the basic principle,
- To comply with the legal obligations concerning our company, the legislation in force and the conditions of the organizations we are a member of,
- To meet the training needs of the working personnel by continuously improving the Quality Management System and to provide quality service in all our activities.